Dry eye discomfort may involve more than surface dryness. It may be related to tear evaporation, eyelid residue, air-conditioning, screen time, or poor eyelid hygiene.

The correct sequence is Heat → Cleanse → Hydrate.First, use the eye mask. Then cleanse the eyelid area. Finally, apply eye drops.

Yes. Start by using it every night for at least 7 days.For better consistency, continue for 2 weeks.After that, maintain it twice per week.

Yes. For the full routine, remove contact lenses before using the eye mask or eyelid wipes unless advised otherwise by an eye care professional.

Seek professional advice if your eye discomfort is severe, persistent, painful, linked to vision changes, or does not improve with basic eye care.